Introducing Your CARCHEX Benefits

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When you purchase an extended vehicle protection plan, you want more than just the coverage. You want quick customer service, an easy claims process, and the reassurance of a positive reputation. That’s why a CARCHEX extended service protection plan is the right choice for your vehicle and your peace of mind. 

Why Choose CARCHEX?

1. CARCHEX Gives You Options

Unlike manufacturer extended vehicle protection plans, which typically only offer two or three coverage plans, CARCHEX customers can choose between five coverage levels with several plans under each to better fit the needs of their specific vehicle. 

Or, supplement your plan with additional coverage options, including:

  • Key guard replacement
  • Navigation system coverage
  • Hi-tech package (e.g., adaptive lighting, Bluetooth, cruise control, rear monitoring cameras, etc.)
  • Windshield repair coverage

A good extended vehicle protection plan should also come with peace of mind benefits. These benefits come in handy when an unexpected breakdown digs into your wallet. Items like rental car reimbursement or towing services save time and money when you’re in an emergency situation. 

CARCHEX customers receive the following benefits with each plan:

  • 24/7 roadside assistance 
  • Towing and wrecker service
  • Rental car reimbursement
  • Emergency gas delivery
  • Trip interruption services
  • Battery jump service
  • Key lockout service

2. CARCHEX Gives You Flexibility

Third-party vehicle protection plan providers often come with limitations. But with CARCHEX, you have greater flexibility in what plan you choose and how you protect your vehicle. 

  • CARCHEX representatives will work with you to find a customized and competitively priced option that works just for you. 
  • Choose from 16 contracts ranging from 5 to 10-year terms. 
  • Find plans for new and pre-owned vehicles, as well as vehicles over 100,000 miles
  • Choose from over 30,000 accepted repair facilities, so you don’t have to travel far for repairs.
  • Plans are cancellable and transferable, so you can opt out at any time or hand over your coverage to a new owner.

3. CARCHEX Gives You Affordability

Some extended vehicle protection plans cost several thousand dollars up front, and high deductibles can make repairs more expensive than they have to be. CARCHEX benefits its customers by making vehicle protection as affordable as possible.

How is this done? 

  • Low Deductibles: With some plans offering a $0 deductible, you’ll save money when it comes time to bring your vehicle to the shop.
  • Direct Payment to Repair Facility: Some service contract providers make you pay the repair facility up front and wait to be reimbursed. CARCHEX pays the facility directly, so you don’t have to front the bill.
  • Payment Plans: CARCHEX offers affordable prices and monthly payment plans, so you can spread out the cost of coverage into smaller, more manageable chunks.
  • No-Haggle, Low-Price, Everyday Guarantee™: Your CARCHEX representative will work with you to find the lowest price with the best coverage.
  • 30-Day Money Back Guarantee: If you’re not satisfied with the service, you can contact CARCHEX within 30 days for a full refund of your purchased plan.
  • Insurance-Backed Plans: All CARCHEX plans are backed by trusted providers that have the ability to fulfill your claims, so you won’t be left with the bill.

Purchasing a CARCHEX extended vehicle protection plan adds value to your pockets by increasing the resale value of your car and saving you thousands of dollars on repairs.

4. CARCHEX Gives You Quality Service

CARCHEX continually ranks above its competitors in customer satisfaction with a 99.9% Customer Satisfaction Rate. Take a look at these Better Business Bureau (BBB) rankings among CARCHEX and its competitors.

Endurance Warranty      B
AA Auto ProtectionA-
Protect My CarA

With 20 years in the business, CARCHEX has solidified its reputation by putting customers first.

Customer testimonials cite these customer service CARCHEX benefits:

  • CARCHEX offers complete sample contracts online, so customers can follow along with their representative over the phone and understand coverage for themselves.
  • Representatives provide low-pressure options, so you won’t feel obligated to make a decision before you’re ready.
  • CARCHEX is open and transparent about what is covered and what is not.
  • Customer service is fast and works hard to resolve issues in a timely manner.
  • CARCHEX representatives are knowledgeable and willing to answer any questions that arise about claims, coverage, and other issues.

5. CARCHEX Is Trusted

In addition to customer endorsements, CARCHEX benefits and plans are also endorsed by other reputable companies in the auto industry, such as:

CARCHEX partners logos

As a customer, you are helping promote safe diving. CARCHEX is partnered with MADD (Mothers Against Drunk Driving) to encourage safe driving practices and reduce deaths caused by drunk driving. CARCHEX has donated over $90,000 to MADD so far in support of its mission. 

Here’s what Pat Goss of MotorWeek, a television automotive series, had to say about his endorsement for CARCHEX:

“I have always been very selective about the businesses I endorse, because trust is my greatest asset as a consumer advocate.”
Pat Goss headshot
- Pat Goss of MotorWeek


Over two decades in business, CARCHEX has received countless awards for its services and company culture.

  • 2016 Bronze Stevie Award for Customer Service Department of the Year
  • 2017 Top Pick by Thoroughly Reviewed
  • 5-star rating for 6 consecutive years
  • 2017 Golden Bridge Award “Silver Status” for 3 consecutive years for customer service
  • Best Choice Award for 4 consecutive years
  • Hall of Fame 8-time honoree by Inc. Magazine

Find the Right Coverage for You With a CARCHEX Vehicle Protection Plan

Call to get a free, personalized quote from one of our experts.


CARCHEX was founded in 1999 in Baltimore, Maryland as a vehicle inspection provider. CEO Jason Goldsmith established CARCHEX as a leading inspection provider after he used its services to buy a used car. After helping customers avoid bad purchases for several years, he expanded the business in 2004 to offer vehicle service contracts. Now, CARCHEX customers can protect their used or older vehicles and save money on expensive repairs.

Call or Go Online for a Free Quote

Want to experience CARCHEX benefits for yourself? Speak to a CARCHEX specialist about plans that fit your vehicle’s condition. Call (877) 226-7328 or fill out the form for a free, personalized quote.

While some people refer to them as “extended warranties” CARCHEX protection plans are technically vehicle service contracts that protect your vehicle from mechanical breakdowns. For more information, see this FTC link or learn more here or by reviewing CARCHEX’s website.

CARCHEX markets and sells vehicle service contracts on behalf of third-party vehicle service contract providers, and your vehicle service contract will be between you and the provider. This website site is intended solely for the purpose of providing general information regarding the purchase of vehicle service contracts. Specific contract terms, rates, taxes, fees and other charges are determined upon validation of vehicle information and acceptance by the vehicle service contract provider, for which CARCHEX is not responsible. Vehicle service contracts may not be sold where prohibited by law. is an authorized retailer of CARCHEX and powered by Home Media, LLC. © 2024 CARCHEX. All rights reserved. All other marks are the property of their respective owners.

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