Founded in 1999, CARCHEX has 20 years of experience in the automotive industry providing customers with extended vehicle protection plans for their vehicles. Our coverage plans and customer service have earned us a trusted reputation as a leader in the industry, and our reviews continue to prove it.
Check out CARCHEX reviews and speak to a representative to learn more about available protection plans. Call 877-225-7247 or get a free, customized quote.
We offer coverage levels that suit every vehicle, whether new or pre-owned, so you can get the most life out of your car. CARCHEX protection plans are straightforward, affordable, and backed by reliable administrators.
CARCHEX customers also enjoy these benefits:
There are many extended protection plan companies on the market, but how do they compare with CARCHEX?
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Years in Business
Levels of Coverage
CARCHEX currently boasts a 99.9% Customer Satisfaction Rating online. Find out what customers have to say below.
CARCHEX has been accredited with the Better Business Bureau since 2009 and currently has an A+ rating.
How does the BBB rate businesses? There are several factors that are taken into account.
CARCHEX currently has fewer complaints than the competition, according to the BBB. In addition, there are no advertising, licensing, or legal violations affecting the company’s rating.
This is what one BBB review had to say about CARCHEX honesty:
Reputable extended vehicle protection plan companies like CARCHEX are compared and ranked all across the web. See what popular sites have to say about our service.
When considering business ratings, coverage options, claims services, help and support, and repair services, Thoroughly Reviewed ranks CARCHEX a 10.0.
Trustpilot aggregates customer reviews for companies across all industries. CARCHEX currently has an “excellent” or “good” rating for over 90% of its customer reviews.
Here’s what our customers have to say:
Similar to Trustpilot, Shopper Approved is another review site that compiles customer testimonials. CARCHEX is ranked a 4.4 out of 5 on Shopper Approved.
One of the main factors in choosing an extended vehicle protection plan company is price. Besides wanting an affordable protection plan, you also want a plan that won’t cost more than the repair itself.
CARCHEX offers affordable options, because it uses its buying power to get more competitive prices. You can also get a lower deductible, including no deductible at all on some plans.
What is the price of a CARCHEX extended protection plan? This depends on your vehicle and driving habits. More expensive vehicle models will up the price of your plan due to the fact that replacement parts will be more expensive. You will also pay more for exclusionary protection, as well as vehicles with higher mileage that require more extensive repairs.
CARCHEX offers payment plans that divide your purchase into smaller, monthly payments. How much should you expect to pay each month? Though it depends on the individual, you’ll find examples for common car models below:
If you want to find the best coverage for you, there are a number of signs to look for that can help you choose the best auto extended protection plan provider.
If you want a provider you can trust, then you should avoid pushy sales reps that feel like telemarketers. A sales representative should give you all the information you need to make the right decision, and not just the good parts. For instance, does the rep explain contract exceptions?
The BBB and CARCHEX customers consistently rate CARCHEX as an honest and transparent extended protection plan company in comparison to competitors. You won’t be pressured to buy right away, and we won’t leave out important details when explaining your contract. You can find full contract samples online at no cost.
Know who administers your contract. Is it the extended protection plan company, an insurance company, or a vehicle service contract administrator?
Though CARCHEX does not administer the claim directly, we communicate with the provider to make sure that claims are fulfilled. Our providers are reliable administrators with years of experience, so you can rest assured that are able to pay for the repair. Some competitors are not backed by a reputable provider, so you are at risk of losing money if they go out of business.
Do you know how claims are handled? Do you have to deal with the provider or repair facility yourself? Do you have to pay the repair facility directly?
With a CARCHEX Extended Vehicle Protection Plan, you don’t have to pay for your repairs up front. Instead, your chosen repair facility (yes, you get to choose) should contact the claims department, and they will communicate with the facility on your behalf.
Find out if CARCHEX is the right choice for you by calling (877) 226-7328 or answering a few questions online, and get a free, personalized quote. It’s fast and easy, and could save you money on expensive car repairs.
*Figures accurate as of May 2017. Average monthly coverage cost is based on the average total price of the Vehicle Protection Plan over a four year coverage period. Actual monthly payments will vary per plan’s payment policy. Individual pricing is subject to change based on the combination of make, model, and mileage as well as coverage level and term length.
While some people refer to them as “extended warranties” CARCHEX protection plans are technically vehicle service contracts that protect your vehicle from mechanical breakdowns. For more information, see this FTC link or learn more here or by reviewing CARCHEX’s website.
CARCHEX markets and sells vehicle service contracts on behalf of third-party vehicle service contract providers, and your vehicle service contract will be between you and the provider. This website site is intended solely for the purpose of providing general information regarding the purchase of vehicle service contracts. Specific contract terms, rates, taxes, fees and other charges are determined upon validation of vehicle information and acceptance by the vehicle service contract provider, for which CARCHEX is not responsible. Vehicle service contracts may not be sold where prohibited by law.